Cynthia R. Koehler, Vice President

Chief Claims Officer for North America, General Insurance

Cindy Koehler is AIG’s Chief Claims Officer for North America, General Insurance, where she leads North America Claims teams across all product lines.  Cindy has more than 30 years of legal and insurance experience, and joined AIG in March 2019 from XL Catlin, where she was Senior Vice President and Global Practice Leader, Casualty Claims.  Ms. Koehler spent 15 years at Liberty Mutual, where she was Vice President and Assistant General Counsel, managing the Complex & Emerging Risks Legal Department.  Prior to that, Cindy was a partner with Morrison Mahoney in Boston, where she tried insurance coverage cases in state and federal Courts.  She is a graduate of Colby College, magna cum laude, and Georgetown University Law Center where she was a Law Fellow.  Ms. Koehler is also a Certified Arbitrator, and currently serves as Vice President of the Board of Directors of ARIAS-US.




Session Information:

Thursday, November 5th | 1:30 – 2:20 PM

Social Inflation: What Does It Mean to Cedents and Reinsurers?
The latest buzzword in claims is “social inflation.” This panel will discuss the meaning and origin of the social inflation concept, why it is a big issue for insurance companies, and what it means for reinsurers.
Moderator: Larry P. Schiffer
Panel: Paul Braithwaite, FTI Consulting
Elizabeth Geary, Transatlantic Reinsurance Co.
Cynthia Koehler, American International Group, Inc.