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Susan E. Grondine-Dauwer
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Personal Information
  • Address:
    16 Northey Farm Road
    Scituate, MASSACHUSETTS 02066 United States
  • Phone:
    781-378-1936
  • Cell:
    617-642-3113
  • Email:
    segboston@comcast.net
Credentials
  • Attorney:
    Yes
  • Education:
    Boston University School of Law and Boston College
  • Degrees:
    Juris Doctor 1987
    Bachelor of Arts 1983
  • Designations:
    Licensed in the Commonwealth of Massachusetts, The United States District Court for the District of Massachusetts, The United States Court of Appeals for the First Circuit and The Supreme Court of the United States.
  • Other Information:
    Experienced in all areas of legacy and run-off management, including legal and ceded/assumed claims operations. Former officer and director for 9 insurance and reinsurance companies. (Years of service noted above for insurance and reinsurance run concurrent.)
Work Experience
  • Insurance Company: 28 years.
    Legal Department: 22 years. Counsel, General Counsel
    Executive Officer (CEO, COO, CFO, Chief Actuary): 2 years. Chief Claims Officer
    Ceded Reinsurance Department: 2 years. Chief Claims Officer
    Assumed Reinsurance Department: 2 years. Chief Claims Officer
  • Reinsurance Company: 19 years.
    Legal Department: 15 years. Counsel, General Counsel
    Executive Officer (CEO, COO, CFO, Chief Actuary): 2 years. Chief Claims Officer
    Claim Department: 2 years. Chief Claims Officer
  • Independent/Other Relevant Experience: 4 years.
    Independent/Unaffiliated Arbitrator, Umpire and/or Mediator: 4 years. Independent Arbitrator
Breakdown of Experience
  • Asbestos
    20%
  • Commutations
    10%
  • Commercial Liability
    10%
  • Excess/Surplus Lines
    10%
  • Environmental/Pollution
    10%
  • London Company Market
    10%
  • Financial Guarantee
    5%
  • MGA/MGU
    5%
  • Insolvencies
    5%
  • Workers' Compensation
    5%
  • Regulatory/Licensing
    5%
  • Bad Faith/ECO
    5%
  • Third Party Administrator
    5%
  • Toxic Tort
    5%
  • Lloyd's
    1%
By Market
  • U.S. Market:
    65%
  • U.K. Market:
    20%
  • Bermuda/Off-shore Market:
    5%
  • European Market:
    5%
  • Global Market:
    5%

Insurance vs. Reinsurance: 50/50%
Treaty vs. Facultative Reinsurance: 50/50%

Mediation Experience
  • Number of Mediations
    As Mediator: 2
    As Counsel: 7
ARIAS Experience

Workshops, as Faculty: 1; September 2014

Workshops, as Trainee: 1; February 2004

ARIAS Conference Faculty: 9; Fall 2004, Fall 2005, Spring 2006, Fall 2006, Fall 2007, Fall 2009, Spring 2012, Spring 2015, Spring 2017

Arbitration Experience

Number of Arbitrations

As an Arbitrator: 116

As an Umpire: 12

As Outside Counsel: 20

As Employee Manager: 278

Arbitrator Experience
Number of Arbitrations
31
Appointed as an arbitrator.
37
Acted as an arbitrator through the organizational meeting or the arbitration has only reached this stage.
21
Acted as an arbitrator through the organizational meeting or the arbitration has only reached this stage and the resolution of significant pre-hearing motions.
1
Acted as an arbitrator through an evidentiary hearing of at least one full day and less than three full days regarding the substantive merits of the parties' dispute.
2
Acted as an arbitrator through an evidentiary hearing of at least three full days regarding the substantive merits of the parties' dispute.
7
Acted as an arbitrator through to final award after completion of an evidentiary hearing of at least one full day and less than three full days regarding the substantive merits of the parties' dispute.
17
Acted as an arbitrator through to final award after completion of an evidentiary hearing of at least three full days regarding the substantive merits of the parties' dispute.
Umpire Experience
Number of Arbitrations
6
Appointed as an umpire.
3
Acted as an umpire through the organizational meeting or the arbitration has only reached this stage.
1
Acted as an umpire through to final award after completion of an evidentiary hearing of at least one full day and less than three full days regarding the substantive merits of the parties' dispute.
2
Acted as an umpire through to final award after completion of an evidentiary hearing of at least three full days regarding the substantive merits of the parties' dispute.
Lead Counsel Experience
Number of Arbitrations
14
Retained and Acted as Lead Counsel, up to, but not including, the organizational meeting or the arbitration has only reached this stage.
2
Acted as Lead Counsel through the organizational meeting or the arbitration has only reached this stage.
2
Acted as Lead Counsel through the organizational meeting or the arbitration has only reached this stage and the resolution of significant pre-hearing motions.
1
Acted as Lead Counsel through to final award after completion of an evidentiary hearing of at least one full day and less than three full days regarding the substantive merits of the parties' dispute.
1
Acted as Lead Counsel through to final award after completion of an evidentiary hearing of at least three full days regarding the substantive merits of the parties' dispute.
Employee Manager Experience
Number of Arbitrations
47
Employee Manager of arbitration.
35
Employee Manager of arbitration through the organizational meeting or the arbitration has only reached this stage.
50
Employee Manager of arbitration through the organizational meeting or the arbitration has only reached this stage as well as significant motions before the panel, panel consultations, and interim awards, but not through the hearing briefs.
91
Employee Manager of arbitration through pre-hearing briefs.
35
Employee Manager of arbitration through evidentiary hearing of at least one full day and less than three full days regarding the substantive merits of the parties' dispute.
20
Employee Manager of arbitration through evidentiary hearing of at least three full day regarding the substantive merits of the parties' dispute.
Biography

Susan E. Grondine-Dauwer, Esq.

SEG-D Consulting was established in 2013 with the full-time commitment of Susan to offer arbitration and litigation services to the insurance and reinsurance industry. She has acted as party-appointed and umpire/third arbitrator in dozens of cases since then. In addition to arbitration and mediation, Susan also consults for financial services companies and small businesses.

Prior to creating SEG-D Consulting, Susan served as Senior Vice President and General Counsel for R&Q Solutions LLC, a member of Randall & Quilter Investment Holdings Plc, and was responsible for the legal operations of the Group's U.S. insurance and reinsurance companies (R&Q Reinsurance Company, Transport Insurance Company and Goldstreet Insurance Company) under the management of R&Q Reinsurance Solutions. Before joining R&Q in 2006, Susan was Senior Vice President and Counsel for Horizon Management Group, LLC, a subsidiary of The Hartford Financial Services Group, Inc. which was responsible for managing the discontinued operations of The Hartford. She provided legal counsel to the Group's excess and surplus lines insurer, First State Insurance Company, and two reinsurance companies, New England Reinsurance Corporation and HartRe Company.

To date, Ms. Grondine has been involved in more than 400 arbitrations involving a variety of insurance and reinsurance issues impacting direct/ceded/assumed claims, commutations, statutory regulation, sales and portfolio transfers, liquidation and insolvency disputes, Pool/MGA/TPA managed business, security agreements, alternative risk/finite products and life insurance matters.

Prior to working for The Hartford, Ms. Grondine began her career with Liberty Mutual Insurance Company as an attorney in the Home Office Legal Department and later the Environmental Department regarding workers’ compensation programs, property and casualty claims and underwriting issues, first and third party liability claims, environmental claims and coverage litigation, and ceded reinsurance issues.

Ms. Grondine is a graduate of Boston College and Boston University School of Law. Over the years she has been a member/ director or chair of the ABA’s Corporate In-House Counsel Committee for the Young Lawyers Division, the BBA's Young Lawyers Committee, the Boston Volunteer Lawyers Project, Friends of the Boston Esplanade Association, and the Boys and Girls Club of Marshfield.

She has served on the ARIAS*US Ethics Committee of ARIAS*US, the Arbitrator Committee, the Publications Committee and several ad hoc committees for Board nominations and updating the Ethics examination.

Currently, she serves as Vice President and Director of the Friends of Scituate Dog Park which recently oversaw the construction of the Town's newest park. She is also on the Scituate Animal Control Board.