William D. Hager
Current Employment
  • Company:
    Insurance Metrics Corporation
  • Position(s) and Responsibilities:

    President; Insurance Metrics Corporation provides (i) expert witness services for both complex insurance and reinsurance issues (ii) non-litigation based insurance consulting and (iii) arbitration services.

    Areas of expertise include actuarial malpractice, agent liability, application issues, bad faith, custom and practice, coverage and claims issues, duty of care, damages, insurance agency valuations, liability, commercial general liability, workers compensation, auto, homeowner, disability, health, life, annuities, liquidations, regulation, reinsurance, surplus lines, and vanishing premiums.

  • Address:
    301 Yamato Road, Suite 1240
    Boca Raton, FLORIDA 33431
  • Phone:
  • Fax:
  • Email:
  • Website:
Offering Services as Expert Witness in:
Automobile Underwriting, Aviation Underwriting, Casualty Underwriting, Directors and Officers Liability Underwriting, Excess of Loss Reinsurance Agreements, Homeowners Underwriting, Insurance Underwriting, Liability Underwriting, Marine and Inland Marine Underwriting, Professional Liability Underwriting, Property Underwriting, Reinsurance Underwriting, Workers Comp Underwriting, Accident and Health Claims, Automobile Claims, Aviation Claims, Directors Officers Liability Claims, Errors and Omissions Claims, Homeowners Claims, Insurance Claims, Liability Claims, Professional Liability Claims, Property Claims, Reinsurance Claims, Toxic Tort Claims, Workers Compensation Claims, Actuarial, Coverage / Contract Interpretation, Insolvencies, Life Reinsurance, Offshore / London Markets, Regulatory / Compliance, Reinsurance Contract Wording
Previous Employment
  • Company:
    Florida House of Representatives
  • Position(s) and Responsibilities:

    Mr. Hager was elected in November 2010 to a two year term in the Florida House of Representatives, and won re-election to an additional two year term in November 2012. He was re-elected in 2014 and again in 2016, reaching his term limit as of January 2019. He represented House District No. 87, which stretches from Singer Island south to Boca Raton. The district includes 113,000 Palm Beach County residents. Cities represented include all or portions of Boca Raton, Boynton Beach, Briny Breezes, Delray Beach, City of Golf, City of Gulfstream, Highland Beach, Hypoluxo, Lantana, Manalapan, and Ocean Ridge. Mr. Hager served on the following committees or subcommittees by appointment: Insurance and Banking Subcommittee (Vice Chair); Judiciary Committee; Civil Justice Subcommittee (Vice Chair); Finance and Tax Subcommittee; and the Select Committee on Claims Bills.

  • Company:
    National Council on Compensation Insurance
  • Position(s) and Responsibilities:

    President and Chief Executive Officer, 1990-1998. NCCI is the nation’s largest workers compensation and health care informatics corporation, providing database products, software, publications and consultation services to state funds, self-insureds, independent bureaus, agents, regulatory authorities, legislatures and more than 700 insurance companies. While under Mr. Hager's leadership, NCCI had annual revenues approaching $150 million, NCCI employed 1,000 people located in 20 offices around the U.S. and was and is the licensed statistical and rate advisory organization in nearly 40 states. During Hager's leadership, NCCI had annual pricing responsibility for some $16 billion of workers compensation premiums and responsibility to gain regulatory approval of that pricing.

  • Company:
    State of Iowa, Department of Insurance
  • Position(s) and Responsibilities:

    Commissioner of Insurance; First Deputy Commissioner of Insurance; Assistant Attorney General; 1986 to 1990. As Insurance Commissioner appointed by Governor Terry Branstad in July 1986, Mr. Hager was responsible for the regulatory oversight of all insurance companies, agents and brokers authorized to conduct business in the state of Iowa. He directed departments responsible for solvency oversight, insurance company examinations, consumer protection, agency licensing, and the administration of property and casualty, life and health insurance industries. In addition, Mr. Hager oversaw state regulation of the securities industry with Iowa’s Supervisor of Securities reporting directly to him.

  • Company:
    National Association of Insurance Commissioners (NAIC)
  • Position(s) and Responsibilities:

    NAIC Member, 1986 – 1990. Concurrent with his service as Iowa Insurance Commissioner, Mr. Hager served as a member of the NAIC. The NAIC is an organization of the insurance commissioners of all 50 states and meets regularly in locations throughout the U.S. to consider and evaluate national insurance issues. The NAIC considers all major insurance issues and formulates responsive model insurance laws and regulations, which are then routinely (but optionally) adopted at the individual state level. In addition, the NAIC promulgates and updates the key insurer financial reporting format, namely the NAIC Annual Statement Blank. The organization is based in Kansas City, Missouri and is staffed by well over 100 personnel.

  • Company:
    The Law Firm of Hager and Schachterle
  • Position(s) and Responsibilities:

    Partner, 1983 to 1986. Following his time in Washington, D.C., Mr. Hager returned to Des Moines and opened his own law firm in 1983. The firm specialized in corporate insurance, regulatory insurance and employee benefit matters. The firm also provided general legal services. Mr. Hager represented numerous clients (companies and agents) in regulatory matters before the Iowa Insurance Department. Representative matters included policy forms approval, rate approval, insurer disciplinary matters, agent disciplinary matters, and insurer merger acquisition and holding company matters. Mr. Hager also lobbied on behalf of insurers at the state legislature and NAIC level.

  • Company:
    American Academy of Actuaries
  • Position(s) and Responsibilities:

    General Counsel and Director of Government Relations, 1980 to 1983. Mr. Hager participated in all Academy activities, including advising on admissions, discipline, federal antitrust and general corporate law. He represented the 10,000 member organization before Congress (e.g., Senate Committees on Banking, Commerce, Finance and Labor, and House committees on Education, Labor, Energy, and Ways and Means).

  • Attorney:
  • Education:
    Admitted to the practice of law in Illinois (this license is currently in inactive status), Iowa, Florida and before the U.S. Supreme Court; Member of the Iowa, Florida and American Bar Associations.
  • Other Information:
    Oversaw the liquidation of a number of property casualty and life annuity companies; Chaired the NAIC Life Insurance Committee, the Universal Life Insurance Task Force, the Life Insurance Product Development Task Force, and the Financial Services and Insurance Regulation Task Force; had pricing responsibility for a significant portion of the U.S. workers compensation premium (about $15 billion) annually for eight years; authored and provided the insurance lecture for the Iowa bar review course. Author of a number of insurance law review articles. CEO of a major property casualty insurance industry organization; held state legislative (General Counsel) and Congressional support (Chief of Staff) positions. Served both as the lead Hearing Officer and prosecutor on scores of major insurance and reinsurance matters. Former member of the Florida House of Representatives and the House Insurance Committee.
Work Experience
  • Insurance Company: 8 years.
    Executive Officer (CEO, COO, CFO, Chief Actuary): 8 years. Chief Executive Officer: NCCI
  • Law Firm (Insurance/Reinsurance Practice): 10 years.
    Partner: 10 years. Hager and Schacterle; Assistant Attorney General; General Counsel (American Academy of Actuaries;
  • Independent/Other Relevant Experience: 22 years.
    Other : 8 years. Commissioner of Insurance; First Deputy Commissioner of Insurance (IA)
    Independent/Unaffiliated Arbitrator, Umpire and/or Mediator: 14 years. Arbitrator; Umpire; Mediator; Elected Member, Florida House of Representatives, Insurance Committee Member
Breakdown of Experience
  • Insolvencies
  • Bad Faith/ECO
  • Alternative/Self-Insurance/Risk Management
  • Regulatory/Licensing
  • Automobile Liability/Property
  • Accident & Health
  • Disability
  • Third Party Administrator
  • Professional Liability/Errors &, Omissions
  • Personal Lines
  • Long Term Disability
  • Life
  • Environmental/Pollution
  • Fidelity &, Surety
  • Contract Wording
  • Commercial Property
  • Captives/Risk Retention Groups
  • Catastrophes (Casualty)
  • Catastrophes (Property)
  • Commercial Liability
  • Workers' Compensation
  • Agricultural
By Market
  • U.S. Market:
  • U.K. Market:
  • Bermuda/Off-shore Market:

Insurance vs. Reinsurance: 70/30%
Treaty vs. Facultative Reinsurance: 50/50%

ARIAS Experience

Workshops, as Trainee: 1; January 2003

Ethics Training, as Trainee: 1; March 2009; November 2011

Arbitration Experience

Number of Arbitrations

As an Arbitrator: 8

As an Umpire: 2

Arbitrator Experience
Number of Arbitrations
Acted as an arbitrator through the organizational meeting or the arbitration has only reached this stage and the resolution of significant pre-hearing motions.
Acted as an arbitrator through an evidentiary hearing of at least one full day and less than three full days regarding the substantive merits of the parties' dispute.
Acted as an arbitrator through to final award after completion of an evidentiary hearing of at least three full days regarding the substantive merits of the parties' dispute.
Umpire Experience
Number of Arbitrations
Acted as an umpire through the organizational meeting or the arbitration has only reached this stage.

Bill Hager is an insurance executive and reinsurance arbitrator who is nationally recognized as an authority in the areas of insurance and reinsurance. Corporate, regulatory, legislative and Administrative Law Judge (ALJ) experience in the insurance industry form a solid foundation for Mr. Hager's role as an Insurance and Reinsurance Arbitrator. An attorney by training and a former ALJ, Mr. Hager understands rules relating to the conduct of reinsurance arbitration, including the presentation of evidence, direct examination, cross-examination, the right of rebuttal and argument. Familiar with the U.S. political environment; Former Counsel to the Iowa House; Former Chief of Staff to a member of the U.S. Congress; Former Elected Member, Florida House of Representatives.